Technical Services

Our technical service department is working as an inseparable part of our company. Our well
experienced engineers continue giving service for Bottero Flat Glass Machines in all the
territory that we are active.

The final purpose of our Service Department is to help the customer to obtain the maximum
return from his investment by assisting him to extend the life span, improve reliability and
performance of the product purchased.

High qualified and experienced Ritstervice Service Department is trained and authorized by
Bottero for the installations and commissioning of all kind of Bottero Flat Glass machines.
After the start-up of the installed machines Ritservice Service engineers trains the Customer’s
operators and maintenance technicians, in the Customer’s establishments properly for the
effective working of the machines.

The assistance service is efficient and highly qualified to face up to the Customer’s production
needs and the specificity of the machinery. A strong collaboration with the Customer allows to
identify his needs and any problems detected (production, mechanical, electrical, electronic,
fluid, etc.).

Ritstervice offers extraordinary and preventive maintenance interventions on Bottero existing
machines at the Customer’s establishment in order to restore excellent functioning conditions
and to reduce the risk of shutdown due to faults.
Telephone assistance is guaranteed from the Moscow Office with Russian and English tongue

The contact details of the Ritservice technical Service Team:

Service Manager: Evgeni Zhigalov

Tel: +7 495 951 8400 / 951 8500

GSM: +7 916 179 2537

e-mail: evgeny.zhigalov@ritservice.msk.ru